Store Update 13th April 2021

Following the change in restrictions for all retail shops and hair & beauty salons from 12th April, we’re delighted to welcome shoppers back to the Crossgates Shopping Centre.

All our retailers are now open, though some have made adaptations to their opening times and days.

Please take a look at retailers’ social media channels and websites for news on individual store opening times and days as these may vary. Details of what precautions are being made to keep shoppers safe are also available to review on retailers’ websites.

Safe social distancing is still very important at this time and so we ask that visitors leave each other plenty of space. Please try to avoid stopping in groups where possible as this may increase congestion in the common areas and increases the risk of close contact for vulnerable people.

Please take note of signage at the shopping centre and in retailers’ stores for other instructions to help keep everyone safe as they shop. 

Customer’s Frequently Asked Questions

We’ve collated our customer’s frequently asked questions about the re-opening of the centre. Check out this link to find the answers to your questions.

If you can’t leave the house for your essentials then here’s some links that may help you with shopping essentials and takeaway services.

News and Travel Updates

Do not travel unless it is absolutely essential – stay at home, protect the NHS and save lives. If your travel is essential you can click for the latest links to the bus timetable

Business Benefits / Grants

We have been liaising with Leeds County Council to expedite the government support and have been advised that it is a matter of days for a grant to be approved once an application has been made.

Businesses within the retail, leisure and hospitality sector with a rateable value of up to £15,000 can apply for a cash grant of £10,000. If the rateable value is over £15,000 and less than £51,000 they can apply for a cash grant of £25,000, see link

In addition to the above, businesses can apply for a Coronavirus Business Interruption Loan Scheme which gives access to loans, overdrafts, invoice finance and asset finance of up to £5 million and for up to 6 years. The government will also make a Business Interruption Payment to cover the first 12 months of interest payments and any lender-levied fees, so smaller businesses will benefit from no upfront costs and lower initial repayments.

To apply, you should talk to your bank or one of the 40 accredited providers on this link

If you require any further assistance on these or any other grants, please visit the government website

The Council has also set up a service to provide dedicated help to small independents on a one-to-one basis.

The help is for small businesses in need due to Covid-19, they said “we’d like to help as many small businesses as possible at this time.”

Bin Collections and Recycling

Your council’s bin collection crews are working hard to ensure your bins are collected. However, there may be changes to your collection service.

Click here for updates


Whether you’re looking for emergency support or to make a donation, you can find all the information here

Mental Health

The Coronavirus outbreak (COVID-19) has taken a lot of us by surprise. Some people have described it as an episode of Black Mirror that they want to turn off, while others have said that they feel like the entire world is upside down.

One thing that we have seen all over the world is that kindness is prevailing in uncertain times. People are coming together to sing on balconies, others are setting up groups to offer support to the elderly or vulnerable – like collecting groceries or calling them for a chat. We have heard stories of people having virtual movie nights and creating choreographed dances over video chat to share with the world. for a list of Random Acts of Kindness ideas during the coronavirus and help keep people smiling.

Family and children (keeping them busy)

We’re all spending a lot more time at home at the moment which means we’re having to come up with new ways to keep the kids entertained.

While most schools are sending out work and we’re inundated with lists of home education apps, there have never been more resources on hand to keep our children learning.

Carol Vorderman is offering free maths lessons, David Walliams has released 30 free audio stories and Joe Wicks has become the nation’s PE teacher with his daily YouTube fitness class – for those that have stuck at it anyway.

But there’s so much more that kids can benefit from too. From arts and crafts to nature trails and a whole load of Easter fun, there are all sorts of ideas to keep kids of all ages entertained.

Some of the ideas have been shared on the popular Family Lockdown Tips & Ideas Facebook page, which has proved massively popular since launching just a few weeks ago.

Set up by mum Claire Balkind, it has already amassed more than a million members and is growing by the day.

Explaining Coronovirus to children

The BBC Newsround site has a comprehensive section on coronavirus with text and video guidance focusing on tips if a child is worried, how to wash your hands, and what self isolation means.

Older People

Age UK has had to adapt services to comply with government advice and to ensure clients, staff and volunteers stay safe. Find out about your local

We also work with our Charity of the Year Crossgates Good Neighbours, here’s a link about this amazing charity and if you require any help or advice

Domestic Abuse Information

At home shouldn’t mean at risk. If you or someone you know is suffering from #DomesticAbuse, isolation rules do not apply.

Police response & support services remain available.

Find support at  or call 999 if you are in immediate danger. #YouAreNotAlone